At ISMA88, your privacy is not merely a legal obligation – it is our genuine commitment. This document transparently explains how we collect, use, store, and protect the personal information of every member who uses our platform.
Six core principles that form the foundation of how we handle and protect every member's personal data.
All data transmitted between your device and isma88 servers is protected by 256-bit SSL encryption. Sensitive information such as passwords and financial details is never stored in plain text.
ISMA88 never sells, rents, or trades members' personal data to third parties for advertising or marketing purposes. Your information is used solely for the operational needs of the platform.
Member data is stored on servers protected by multiple layers of physical and digital security controls. Database access is restricted to authorized personnel only.
You have the right to access, correct, and request deletion of your personal data at any time. Our customer support team is ready to help you manage the information in your account.
We clearly explain the types of cookies used on our platform and their purposes. You can manage your cookie preferences through your browser settings without affecting the platform's core functionality.
The ISMA88 Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards applicable to online betting platforms.
Important Note: This Privacy Policy describes ISMA88's data collection and usage practices. By registering or using our platform, you agree to the terms set out in this document. Please read it carefully and contact us if you have any questions.
Trust is something we do not take lightly. When you register as an ISMA88 member, you entrust us with your personal information – and we take that responsibility seriously. This Privacy Policy is written in plain language, free from confusing legal jargon, because we want every member to truly understand how their data is handled.
The isma88 platform collects personal data only when it is strictly necessary to provide you with quality services. We do not collect irrelevant or excessive information. Every type of data we collect has a specific purpose, documented in this policy.
ISMA88 collects your personal information through several means depending on how you interact with our platform. The types of information collected are as follows:
| Data Category | Examples of Information | Collection Method |
|---|---|---|
| Identity Information | Full name, date of birth, identification number | Registration form & KYC |
| Contact Information | Email address, phone number | Account Registration |
| Financial Information | Bank account number, bank name | Deposit & Withdrawal Process |
| Usage Data | Wagering history, login activity | Automatically during use |
| Technical Data | IP address, browser type, operating system | Automatically via cookies & server logs |
| Device Data | Device model, app version, device identifier | ISMA88 Mobile App |
We may also receive information about you from legitimate third-party sources such as identity verification service providers, financial institutions, and payment service providers, solely to fulfill compliance and security requirements.
Every piece of information collected has a specific purpose. isma88 uses your personal data for the following purposes:
We will not use your data for any purpose not stated in this policy without obtaining your consent first.
ISMA88 does not sell or disclose your personal data to third parties except in the following limited and controlled circumstances:
All third parties working with isma88 are bound by strict confidentiality agreements and are required to uphold data protection standards equivalent to or higher than our own.
We continuously invest in security infrastructure to ensure your data remains protected at all times. The security measures we implement include:
While we take all reasonable precautions, no security system can be guaranteed 100% secure. We therefore encourage you to take your own precautions, such as using a strong password and never sharing your login credentials with anyone.
The isma88 platform uses cookies and similar tracking technologies to enhance the user experience and collect analytics data. The following are the types of cookies we use:
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect specific platform functions. For more information on managing cookies, refer to your browser's documentation.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you at any time.
Correct any inaccurate or outdated personal information in your account.
Request the deletion of your personal data, subject to our legal obligations.
Object to the processing of your data for direct marketing purposes at any time.
Receive a copy of your data in a machine-readable format for portability.
Request that we restrict the processing of your data under certain permitted circumstances.
To exercise any of the above rights, please contact the isma88 customer support team via the platform's live chat. We will process your request within 30 business days of receipt.
ISMA88 retains your personal data for as long as your account is active or as long as necessary to provide services to you. Upon account closure, we retain data for the minimum period required by Malaysian law, which is typically 7 years for financial records.
Once the specified retention period has elapsed, your data will be securely deleted using methods that ensure the information cannot be recovered or accessed again by any party.
The isma88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or store any personal information from individuals under the age of 18.
Should we discover that information belonging to an underage individual has been collected without parental or guardian knowledge, we will take immediate steps to delete that information and close the relevant account. Parents or guardians who believe their child may have registered on our platform are encouraged to contact our support team immediately.
The isma88 platform may contain links or integrations with third-party services such as game providers, payment processors, and other service providers. Each of these third-party services operates under its own privacy policy, separate from ours.
ISMA88 is not responsible for the privacy practices or content of third-party websites or services. We encourage you to read the privacy policy of each third-party service before sharing any personal information with them.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we encourage you to contact us directly. Our privacy team will respond to your enquiry within a reasonable timeframe.
We are committed to resolving any privacy concerns seriously and within a reasonable time. If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.
ISMA88 reserves the right to update this Privacy Policy from time to time. Any material changes will be communicated to members via in-platform notifications or through their registered email. Continued use of the platform after amendments take effect will be considered acceptance of the updated Privacy Policy.